Job Summary:

Mental Health Services Assistant provides support, both administrative and practical to the Mental Health Services Department.

Reports To: PROGRAM DIRECTOR, MENTAL HEALTH

Location: 7 West Burnside Avenue, Bronx, NY 10453

Hours: 35 Hours/Week; Non-Exempt (Position requires to staff to be onsite. Hybrid is based on program needs and at leadership discretion)

Salary Range : $43,042.00$47,825.00

Major Duties

Collect all documents and medical records needed for initial and annual Rate Packets
Submit Rate Packets to ensure participants in care are receiving their correct rate
Aid in the gathering of health-related data for records.
Act as liaison between outside providers and Good Shepherd Services Mental Health Services Department
Ensure annual psychiatric evaluations are requested and completed before the due date –
Ensure forms and documentation are maintained in an integrated system.
Ensure psychological evaluations are completed every 3 years
Partner with the internal case planning and care coordination team to obtain referrals, documentation and critical information.
Perform clerical duties for the department including but not limited to: filing, maintaining medical records, computer operation, telephone coverage and photocopying.
Assist in gathering data and compiling statistical information for the Mental Health Services Program Director. -
Support the use of a trauma informed lens to create a non-violent and trauma-sensitive culture.
Perform other duties as assigned.

Qualifications

High School Diploma or GED required.
Three years of office assistant experience preferred.
Demonstrated competence in verbal, written, organizational, and prioritization skills.
Proficient in word processing, spreadsheet, presentation, database, email, and scheduling software.
Must be able to accompany participants to various appointments, using New York City public transportation for travel.
Must have a commitment to work from a strength-based and/or youth development and trauma informed perspective.

Work at office,