Job Description
Job Details Job Location Blackburn's Corporate - Tarentum, PA
Job Category Health Care
Description Position Summary: Blackburn's is seeking a detail-oriented and proactive
Documentation & Insurance Coordination Specialist to join our Disposable Medical Resupplies department. This individual will play a key role in ensuring timely and compliant onboarding of new patients by coordinating documentation and insurance verification processes. The ideal candidate will be comfortable communicating with patients, payors, and referring provider offices, and navigating insurance portals and internal systems.
Key Responsibilities: - Coordinate and collect necessary documentation for new patient orders, ensuring compliance with payor requirements.
- Communicate with patients, insurance companies, and referring provider offices to obtain missing or incomplete documentation.
- Review and submit documentation through insurance portals and internal systems.
- Monitor and respond to website feedback related to disposable supply orders and documentation needs.
- Track and follow up on pending documentation to avoid delays in patient service.
- Maintain accurate records of communication and documentation status.
- Collaborate with internal departments to ensure smooth order processing and patient onboarding.
Qualifications Qualifications: - High school diploma or equivalent required; associate degree or higher preferred.
- Experience in home medical equipment, physician office setting, healthcare administration, or insurance verification strongly preferred.
- Strong communication skills, both verbal and written.
- Proficiency with insurance portals, EMR systems, and Microsoft Office Suite.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Attention to detail and commitment to maintaining compliance standards.
Job Tags
Work at office,